Returns & Exchanges
At White Horse Vapor, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unworn and unwashed apparel. If your items don't meet your expectations, our streamlined process ensures a quick exchange or refund to keep you looking your best.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.
Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing